Guitars & Amps

We offer a 72 hr approval period on all guitar & amps (unless otherwise noted). Customer pays all shipping & insurance costs both ways unless otherwise negotiated by sales staff. Before returning any item, customers must call for a return authorization. Returned items must be in the same condition as when they left the store. Unauthorized returns will be refused & returned at customer expense. Returned items are subject to a 12% restocking fee.

Accessory Sales

All accessories may be returned within 7 days of purchase for exchange or credit. Items in opened or destroyed packaging are not returnable. Before returning any item, customer must call for a return authorization. Returned items must be in the same condition as when they left the store. Unauthorized returns will be refused & returned at customer expense. Returned items will be subject to a 20% restocking fee.

International Sales

We offer a 72 hr approval period on guitars & amps shipped internationally (unless otherwise noted). Customer is responsible for all shipping, insurance, and customs/duties charges both ways unless otherwise negotiated with sales staff. Returned items must be in the same condition as when they left the store. Returned items are subject to a 20% restocking fee.